WEB SERVER IS NOT RESPONDING
Should the webserver not be running then on arriving at you would see a screen similar to the one below
Should the webserver not be running then on arriving at http://bmg.lppm.apliqo.cloud/Apliqo_LPPM/ you would see a screen similar to the one below
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In this case lodge log an urgent support ticket by sending an email to care-dach@cubewise.com |
NO SCREENS DISPLAY ANY DATA
Occasionally there can be connection issues between the web application and the database due to the cookies on your local computer getting corrupted. The symptoms of this are typically that the web app will connect to the content store (where the screen definitions and query definitions are stored) but not to the database containing the actual application data. Should this happen screens will look like the example below.
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Launch the browser developer console (F12 key)
Select the “Application” tab
In the Application tab in the left-hand panel expand “Cookies” and select bmg.lppm.apliqo.cloud
Right-click and select “Clear.” Close the developer console
Clearing cookies will automatically log you out and you will be returned to the logon screen.
After logging on again the screen should be back to normal
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If after clearing cookies should there be no change and the screen is the same as before with the filter bar and widgets not loaded, then the database is either not running or not responding and needs to be restarted. In this case lodge an urgent support ticket by sending an email to care-dach@cubewise.com
IRR calculation show unreasonable numbers
Question: Why are the IRRs unreasonable high?
Answer: Most likely the investment is young. This influences the IRR calculation by definition. For any fund with less than 3 years of cashflows IRR is not recommended as a relevant KPI to report on.